The Bigger Story

Jun 2, 2009

One of the first things we ask a potential new client is "Tell us your story." We want to know about the accident. We want to know why you've come to us. We need to establish if someone was negligent and to assess the damages done. But, this story is part of a larger story. This larger story is personal. There's a hero and perhaps his or her family or supporting cast. You've been hurt in some way, perhaps in an automobile accident or in a pet attack and have suffered much before coming to talk to us. We listen to what life was like for you and your family before the accident. We try to imagine what life is like for you now and what life will be like in the future. We wonder what our role could be in your story. We acknowledge that our part is a small but important role. But it's not until we understand the hero's story fully that we act. And sometimes, we have to acknowledge that there is nothing we can do. But we won't know until we hear your story.

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